Frequently Asked Questions
How does KoiC secure my company data?
KoiC creates isolated 'Spaces' for your data. Files are encrypted at rest (AES-256) and in transit (TLS
1.3). We strictly do not train our public models on your private data/documents. You retain full
ownership.
Can I chat with multiple PDF files at once?
Yes, absolutely. KoiC allows you to upload unlimited files to a Space (up to your plan's limit) and ask
questions that require synthesizing information across all of them instantly.
Is there a free trial?
Yes, KoiC offers a 14-day free full-access trial on the Pro and Team plans. No credit card is required
to start testing the features.
What file types are supported?
Currently, we support PDF, DOCX, TXT, and MD files. We are actively working on adding support for CSV,
XLS, and Notion integration in Q3 2026.